Shipping policy
O'Briens Diesel & Performance ships parts from our shop at 9500 County Farm Rd, Gulfport, MS 39503. Questions about shipping? Call us at 228-206-7345, Monday–Friday, 7:30 AM–5:00 PM CT (closed 12–1 for lunch).
Where we ship
We ship to addresses in the United States only. We don't offer international shipping.
Processing time
Many parts ship directly from the manufacturer. Most items ship from the manufacturer in 3–7 business days. Call 228-206-7345 for availability on a specific part. Orders are not processed on weekends or holidays. Once your order ships, you'll get an email with tracking.
Free local pickup
Pick up your order for free at our shop: 9500 County Farm Rd, Gulfport, MS 39503. Choose "Pickup" at checkout. Pickup hours are Monday–Friday, 7:30 AM–5:00 PM CT (closed 12–1). Orders are usually ready for pickup in 2–4 days. We'll email you when your order is ready. Please wait for that email before you come by.
Small-parts shipping
Shipping is calculated at checkout from the total weight of your order:
| Order weight | Economy | Standard |
|---|---|---|
| Up to 1 lb | $4.90 | $6.90 |
| 1 – 5 lb | $4.90 | $9.90 |
| 5 – 69.99 lb | $19.90 | — |
Small-parts orders of 70 lb and over ship at our freight rates (below).
Freight shipping (heavy items)
Engines, transmissions, fuel tanks and other heavy items ship by truck freight. Freight is charged at checkout by total order weight:
| Order weight | Freight rate |
|---|---|
| Up to 149.99 lb | $375 |
| 150 – 299.99 lb | $425 |
| 300 – 499.99 lb | $475 |
| 500 – 999.99 lb | $595 |
| 1,000 lb and over | Call for a freight quote: 228-206-7345 |
Freight rates are for delivery to a commercial address with a loading dock or forklift. Residential delivery, liftgate service and limited-access delivery (such as farms, construction sites and schools) cost extra. Call 228-206-7345 for a quote before you order.
When your freight arrives, inspect it before you sign. Note any visible damage on the delivery receipt and take photos, then call us within 24 hours. Freight damage that isn't noted at delivery may not be covered by the carrier.
Cores
Some remanufactured parts (such as SunCoast transmissions) carry a refundable core charge that is paid at checkout. The core amount is shown on the product page.
- Your old core is due back within 7 days of receiving your new part.
- You pay the shipping to return the core.
- The core must meet SunCoast's core condition terms.
- Your core refund is issued after SunCoast inspects the core and credits us.
Call 228-206-7345 before shipping a core back so we can give you the return instructions.
Lost or damaged packages
If your package arrives damaged or doesn't arrive, call 228-206-7345 or email obriensdandp@gmail.com and we'll work with the carrier to make it right.
Wrong address
Please double-check your shipping address. We aren't responsible for orders shipped to an address entered incorrectly at checkout. Address changes after shipping may cost extra.